Tech Support Scam
Fake support warning of a virus or problem to gain access or payment.
How it appears in scam messages
A tech support scam warns that your device has a virus, has been hacked, or that an account 'needs fixing', then offers to help. Contact comes via a pop-up with a phone number, a call claiming to be from a big tech company, or a message after you ask for help in a forum. The goal is remote access to your device, a payment, or gift cards — usually all framed as urgent.
Example only - do not act on it
Example only: WARNING — your PC is infected. Call support now and install our access tool to remove the threat.
Why it matters
It combines fear with remote access or gift-card payment.
Common red flags
- A pop-up or call claiming your device is infected
- A request to install remote-access or 'support' software
- Payment demanded by gift card or transfer to 'fix' it
- Pressure not to turn off or restart the device
Safe next steps
- Stop and verify through official channels you find yourself
- Never share codes, passwords, or card details from a message
- Use the message checker if you are unsure
- Report and block the sender
Related scam types
Related scam messages you can check
- Is this digital arrest call or message a scam?
- Is this AI voice family emergency call a scam?
- Is this bank fraud department call scam a scam?
- Is this remote access AnyDesk scam message a scam?
Related scam-type hubs
Related red flags
Frequently asked questions
How can I avoid tech support scam?
Slow down, never act on urgency, and verify through official apps or websites you open yourself. Use the free checker if a message seems off.
What if I have already been affected?
Contact your bank or the relevant provider through official channels, change any exposed passwords from a trusted device, and save evidence. See our recovery guides.