Amazon scam
Quick answer
A scammer impersonates Amazon to make you reveal your login, payment details, or call a fake support line.
- Open the Amazon app or website directly and check your orders.
What it is
A scammer impersonates Amazon to make you reveal your login, payment details, or call a fake support line.
How it works
A message about an order, refund, or account problem leads to a fake page or number controlled by the scammer.
Red flags to watch for
- Unexpected order or charge alert
- A link to verify or cancel
- A support number in the message
- Requests for card or login details
Example
A message claims a large order was placed and offers a number to cancel it. This is risky because the number connects you to a scammer, not Amazon.
What not to do
- Do not call the number in the message
- Do not log in through the link
The safe next step
Open the Amazon app or website directly and check your orders.
Often seen on: Email, SMS, Phone call.
Commonly targets: Amazon shoppers.
How to verify safely
- Do not use links, phone numbers, QR codes, or email addresses from the suspicious message.
- Open the official app or website yourself - type the address manually.
- Call a contact you have saved, or the number printed on your bank card.
- If you are threatened or in immediate danger, contact local emergency services or police.
How to report it
Report to Amazon and your national fraud authority.
Find official links for your country in the scam reporting directory.
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Frequently asked questions
What is an amazon scam?
A scammer impersonates Amazon to make you reveal your login, payment details, or call a fake support line.
How can I avoid an amazon scam?
Open the Amazon app or website directly and check your orders.
What should I do if I have already been affected?
Contact your bank or the relevant provider through official channels, change any exposed passwords from a trusted device, and save evidence. See our recovery guides, and be wary of recovery scams that promise to get your money back for a fee.