Is this Royal Mail unpaid postage text a scam?
Commonly seen since 2023. Last reviewed 2026-06-05.
Check your exact messageExample only - do not act on it
Example only: Royal Mail: a small unpaid postage fee is due to deliver your parcel: [fake-link removed]
Why this message is suspicious
- Royal Mail warns it won't ask for fees by text with links in this way.
- The amount is tiny to encourage a quick, unchecked payment.
- The link leads to a credential- and card-harvesting page.
What the scammer wants
- Your card or payment details via a fake checkout page
- Personal details (name, address, phone) for further fraud
- A small 'fee' payment that confirms you respond to scam texts
Common variations
- Example only: Your Royal Mail item has a shipping fee outstanding: [fake-link removed].
- Example only: Redelivery requires a postage settlement: [fake-link removed]
Red flags to watch for
What to do now
- Don't act on the message itself.
- Track the parcel in the retailer's order page or the courier's official app using the real tracking number.
- Delete the message, and report it to your local spam/scam reporting service.
What not to do
- Do not tap the link or scan any QR code in the message.
- Do not enter card details to 'release' a parcel or pay a fine.
- Do not call or reply to numbers in the message.
If you already responded
Act quickly - the sooner you respond, the more you can limit. Find the situation that matches what you did:
If you clicked a link: Don't enter anything on the page - close it.If you typed card or login details, treat them as compromised and act fast.Run a security scan if you downloaded anything, and watch for follow-up messages.
If you paid: Contact your bank or card provider immediately to stop or reverse the payment.Ask them to watch for further charges; consider a new card if details were entered.Keep a screenshot of the message and any payment reference as evidence.
If you shared a code, OTP, or login: Never share a one-time code - no real courier or authority needs it.If you shared a code, secure that account and turn on two-step verification.Tell your bank if the code related to a payment or banking login.
If you only clicked the link but entered nothing: close the page, don't enter anything, and watch the linked accounts for unusual activity. Full steps →
If you entered card details: contact your bank now to freeze the card and dispute charges, then watch your statement. Full steps →
If you shared an OTP or one-time code: the scammer may be logging in right now - change the password, sign out other sessions, and turn on app-based 2FA. Full steps →
If you sent money: contact your bank or payment provider immediately to try to stop or recall it, and report it. Full steps →
If you installed an app / gave remote access: disconnect from the internet, uninstall it, and change key passwords from a different, trusted device. Full steps →
If you shared passport, ID, or KYC documents: watch for identity theft, consider a credit freeze or fraud alert, and keep the evidence. Full steps →
Watch out for a second scam. People who've just lost money are often contacted again by a fake "recovery" service promising to get it back for an upfront fee. Legitimate recovery never starts with a fee paid to someone who contacted you - see recovery scams.
First time dealing with this? Start with the first 24 hours after a scam checklist and how to save evidence.
How to verify safely
Track the parcel in the retailer's order page or the courier's official app using the real tracking number.
How to report it
Report through official channels for your country. Use our scam reporting directory to find the right authority, and never use phone numbers or links from the suspicious message itself. If an official link looks outdated, tell us so we can review it.
Official sources checked
- Brown University OIT - Latest top five text message scams Medium reliability
University advisory
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Consumer protection summary
- FTC - How to recognize and avoid phishing scams High reliability
Government advice
Reviewed 2026-06-05. See our methodology for how we select sources.
Related pages
- Delivery scam
- Smishing (SMS phishing)
- Fake delivery scam
- What to do if you clicked a scam link
- What to do if you paid a fake delivery fee
- What to do if you shared card details
Related brand impersonation
Report in your country
Frequently asked questions
Is the Royal Mail postage fee text real?
Treat it as a scam. Check the official Royal Mail website directly rather than tapping the link.