UPI collect request
A UPI 'collect' or 'request money' prompt dressed up as a way to receive a refund or payment.
Why it matters
Approving a collect request and entering your PIN sends money out - you never enter a PIN to receive.
Example only - do not act on it
Example only: Approve this request and enter your PIN to receive your refund.
Why scammers use this
It flips a debit into something that looks like receiving money.
What to do
- Stop and verify who you're really paying through an official channel.
- Never pay a fee to receive money, a refund, a prize, or to 'release' funds.
- If money moved, contact your bank or payment provider immediately.
What not to do
- Don't pay to receive money or 'unlock' funds.
- Don't trust payment screenshots as proof.
- Don't pay via gift cards, wire, or crypto to someone unverified.
How to verify safely
Confirm any payment inside your official banking or payment app; receiving money never requires you to pay, scan, or enter a PIN.
Scams where this appears
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Related scam-type hubs
Related terms
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Check a messageFrequently asked questions
Do I enter a PIN to receive money?
No. Entering a PIN authorises a debit. Receiving money on UPI never requires your PIN.