Marketplace seller scam
Quick answer
A scammer posts an attractive listing, takes payment outside the platform, and never delivers.
- Use the platform's official protected payment and meet locally where safe.
What it is
A scammer posts an attractive listing, takes payment outside the platform, and never delivers.
How it works
The 'seller' offers a low price, asks for payment by bank transfer or external link, then disappears.
Red flags to watch for
- Price too low for the item
- Payment by transfer or external link
- Refusal to use platform protections
- Pressure due to 'other buyers'
Example
A seller offers a popular item cheaply but only accepts a bank transfer. This is risky because paying by transfer offers little protection if they vanish.
What not to do
- Do not pay by transfer to a stranger
- Do not move off the platform's protected payment
The safe next step
Use the platform's official protected payment and meet locally where safe.
Often seen on: Facebook Marketplace, Classifieds, Social media.
Commonly targets: Online shoppers.
How to verify safely
- Do not use links, phone numbers, QR codes, or email addresses from the suspicious message.
- Open the official app or website yourself - type the address manually.
- Call a contact you have saved, or the number printed on your bank card.
- If you are threatened or in immediate danger, contact local emergency services or police.
How to report it
Report to the platform and your national fraud authority.
Find official links for your country in the scam reporting directory.
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Frequently asked questions
What is a marketplace seller scam?
A scammer posts an attractive listing, takes payment outside the platform, and never delivers.
How can I avoid a marketplace seller scam?
Use the platform's official protected payment and meet locally where safe.
What should I do if I have already been affected?
Contact your bank or the relevant provider through official channels, change any exposed passwords from a trusted device, and save evidence. See our recovery guides, and be wary of recovery scams that promise to get your money back for a fee.