Vishing

Phishing carried out by voice call, where a caller pretends to be your bank, a company, or an authority.

How it appears in scam messages

Vishing is voice phishing - a call from a fake bank, official, or 'support' agent using urgency and authority to extract codes, payments, or remote access. Caller ID can be spoofed, so a familiar number is not proof.

Example only - do not act on it

Example only: This is your bank's fraud team - read back the code we just sent.

Why it matters

Live pressure on a call makes people act before they verify, which is exactly what vishing exploits.

Common red flags

Unexpected contact creating urgency or fear
Requests for codes, passwords, payment, or personal details
Links or attachments you did not expect
Sender or domain that does not match the real organisation

Safe next steps

Stop and verify through official channels you find yourself
Never share codes, passwords, or card details from a message
Use the message checker if you are unsure
Report and block the sender

Check a suspicious message

See the red flags in a real message and what to do next.

Check a message

PhishingPhishing is when a scammer pretends to be a trusted person or organisation to trick you into revealing passwords, codes, or financial details, or into clicking a malicious link.Fake customer support scamA scammer poses as customer support for a bank, retailer, or tech company to gain access, payment, or details.

Related scam messages you can check

Related scam-type hubs

Related red flags

Emergency guides

Frequently asked questions

How can I avoid vishing?

Slow down, never act on urgency, and verify through official apps or websites you open yourself. Use the free checker if a message seems off.

What if I have already been affected?

Contact your bank or the relevant provider through official channels, change any exposed passwords from a trusted device, and save evidence. See our recovery guides.