Microsoft Support impersonation scams
What this scam usually looks like
A message, pop-up, or call claims your Microsoft Support account or device has a security problem and pressures you to log in, call a number, or install software.
Common red flags
- Security alerts that demand immediate action
- Requests to install software or grant remote access
- A phone number to call for 'support'
- Requests for your password or verification code
- Links to a sign-in page that is not the official Microsoft Support domain
How to verify safely
- Check account security inside the official Microsoft Support settings only.
- Never install remote-access apps for an unsolicited 'support' contact.
- Find official support through Microsoft Support's real website, typed yourself.
- Turn on two-factor authentication from the genuine settings.
What not to do
- Do not click links in unexpected Microsoft Support messages.
- Do not share passwords, OTPs, or card details prompted by a Microsoft Support message.
- Do not call phone numbers contained in the message.
If you already clicked or paid
If you entered details on a fake Microsoft Support page or paid, act fast: change your password from a trusted device, enable two-factor authentication, and contact Microsoft Support and (if money or card details were involved) your bank through official channels.
See the step-by-step recovery guides and your country's reporting options.
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Frequently asked questions
How do I know if a Microsoft Support message is real?
Do not judge by how official it looks. Open the genuine Microsoft Support app or type the official website yourself and check there. Never use links or phone numbers from the message.
Is this website affiliated with Microsoft Support?
No. This page is educational only and is not affiliated with, endorsed by, or sponsored by Microsoft Support. The Microsoft Support name is used only to explain common impersonation scams.
What should I do if I already entered details on a fake Microsoft Support page?
Change your password from a trusted device, turn on two-factor authentication, and contact Microsoft Support through official channels. If card or bank details were shared, contact your bank immediately.
Reviewed by the ScamMessageChecker.com editorial team. Last reviewed 2026-06-01. Spotted something out of date? Tell us so we can review it. See how we assess scam risk.