Toll payment scam
Quick answer
A scammer claims you owe a small unpaid toll and must pay quickly to avoid penalties.
- Log in to your toll account through the official website or app to check.
What it is
A scammer claims you owe a small unpaid toll and must pay quickly to avoid penalties.
How it works
A text imitates a toll operator and links to a fake payment page that captures card details.
Red flags to watch for
- An unpaid toll you do not recognise
- A small urgent fee
- A link instead of an official account
Example
A text says you have an unpaid toll and must pay now through a link. This is risky because the link leads to a fake page built to steal card details.
What not to do
- Do not pay through the link
- Do not enter card details
The safe next step
Log in to your toll account through the official website or app to check.
Often seen on: SMS.
Commonly targets: Drivers.
How to verify safely
- Do not use links, phone numbers, QR codes, or email addresses from the suspicious message.
- Open the official app or website yourself - type the address manually.
- Call a contact you have saved, or the number printed on your bank card.
- If you are threatened or in immediate danger, contact local emergency services or police.
How to report it
Forward the text to your reporting number and report to your authority.
Find official links for your country in the scam reporting directory.
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Frequently asked questions
What is a toll payment scam?
A scammer claims you owe a small unpaid toll and must pay quickly to avoid penalties.
How can I avoid a toll payment scam?
Log in to your toll account through the official website or app to check.
What should I do if I have already been affected?
Contact your bank or the relevant provider through official channels, change any exposed passwords from a trusted device, and save evidence. See our recovery guides, and be wary of recovery scams that promise to get your money back for a fee.