QR code scam
Quick answer
A scam that uses a QR code to send you to a fake payment or login page.
- Preview the link a QR code points to, and pay only through official apps you installed yourself.
What it is
A scam that uses a QR code to send you to a fake payment or login page.
How it works
A QR code on a meter, letter, or email hides a malicious link that leads to a page designed to capture payment or login details.
Red flags to watch for
- QR codes stuck over real ones
- QR codes in unexpected messages
- A scanned page asking for payment or login
- Short or unfamiliar domains
What not to do
- Do not act under time pressure
- Do not share codes, passwords, or card details
- Do not click links or pay fees from the message
The safe next step
Preview the link a QR code points to, and pay only through official apps you installed yourself.
Often seen on: SMS, Email, WhatsApp, Social media.
Commonly targets: Drivers and commuters, Anyone scanning codes in public.
How to verify safely
- Do not use links, phone numbers, QR codes, or email addresses from the suspicious message.
- Open the official app or website yourself - type the address manually.
- Call a contact you have saved, or the number printed on your bank card.
- If you are threatened or in immediate danger, contact local emergency services or police.
How to report it
Report to your country's fraud or cybercrime authority; see the reporting directory for official links.
Find official links for your country in the scam reporting directory.
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Frequently asked questions
What is a qr code scam?
A scam that uses a QR code to send you to a fake payment or login page.
How can I avoid a qr code scam?
Preview the link a QR code points to, and pay only through official apps you installed yourself.
What should I do if I have already been affected?
Contact your bank or the relevant provider through official channels, change any exposed passwords from a trusted device, and save evidence. See our recovery guides, and be wary of recovery scams that promise to get your money back for a fee.