Rental deposit scam
Quick answer
A scammer advertises a property they do not control and takes a deposit before any viewing or contract.
- View the property and verify ownership before paying anything.
What it is
A scammer advertises a property they do not control and takes a deposit before any viewing or contract.
How it works
An attractive listing asks for a deposit to 'hold' the property, often with a reason the landlord cannot meet in person.
Red flags to watch for
- A deposit before viewing
- Landlord unavailable to meet
- Below-market rent
- Payment by transfer to an individual
Example
A cheap rental asks for a holding deposit before any viewing. This is risky because the 'landlord' may not control the property at all.
What not to do
- Do not pay a deposit before viewing and verifying
- Do not transfer money to strangers
The safe next step
View the property and verify ownership before paying anything.
Often seen on: Classifieds, Social media, Email.
Commonly targets: Renters, Students, Newcomers.
How to verify safely
- Do not use links, phone numbers, QR codes, or email addresses from the suspicious message.
- Open the official app or website yourself - type the address manually.
- Call a contact you have saved, or the number printed on your bank card.
- If you are threatened or in immediate danger, contact local emergency services or police.
How to report it
Report to the platform and your national fraud authority.
Find official links for your country in the scam reporting directory.
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Frequently asked questions
What is a rental deposit scam?
A scammer advertises a property they do not control and takes a deposit before any viewing or contract.
How can I avoid a rental deposit scam?
View the property and verify ownership before paying anything.
What should I do if I have already been affected?
Contact your bank or the relevant provider through official channels, change any exposed passwords from a trusted device, and save evidence. See our recovery guides, and be wary of recovery scams that promise to get your money back for a fee.