Apple / iCloud scam
Quick answer
A scammer impersonates Apple to capture your Apple ID, payment details, or two-factor codes.
- Check your account in Settings on your device or at the official Apple site.
What it is
A scammer impersonates Apple to capture your Apple ID, payment details, or two-factor codes.
How it works
A message warns your Apple ID is locked or a purchase was made, with a link to 'verify' on a fake page.
Red flags to watch for
- Apple ID locked or purchase alerts you do not recognise
- A link to verify your account
- Requests for your password or codes
Example
A message says your Apple ID is locked and links to a verification page. This is risky because the page is built to steal your Apple ID and codes.
What not to do
- Do not enter your Apple ID on a linked page
- Do not share codes
The safe next step
Check your account in Settings on your device or at the official Apple site.
Often seen on: Email, SMS, iMessage.
Commonly targets: Apple users.
How to verify safely
- Do not use links, phone numbers, QR codes, or email addresses from the suspicious message.
- Open the official app or website yourself - type the address manually.
- Call a contact you have saved, or the number printed on your bank card.
- If you are threatened or in immediate danger, contact local emergency services or police.
How to report it
Report to Apple and your national fraud authority.
Find official links for your country in the scam reporting directory.
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Frequently asked questions
What is an apple / icloud scam?
A scammer impersonates Apple to capture your Apple ID, payment details, or two-factor codes.
How can I avoid an apple / icloud scam?
Check your account in Settings on your device or at the official Apple site.
What should I do if I have already been affected?
Contact your bank or the relevant provider through official channels, change any exposed passwords from a trusted device, and save evidence. See our recovery guides, and be wary of recovery scams that promise to get your money back for a fee.