Payment redirection
A scam where a fraudster changes the bank details on a real invoice or request so your payment goes to them.
How it appears in scam messages
You receive a 'bank details have changed' email for an expected payment, or a tampered invoice with new account details.
Example only - do not act on it
Example only: Our bank details have changed - please send the payment to the new account.
Why it matters
It diverts legitimate business or personal payments to the attacker, often unnoticed until it's too late.
Common red flags
- A 'changed bank details' message for an expected payment
- Pressure to pay quickly or confidentially
- Slight differences in sender address
- New account details out of the blue
Safe next steps
- Don't pay to receive, release, or verify money.
- If money moved, contact your bank or payment provider immediately.
- Save evidence (amounts, references, accounts) and report it.
Related scam types
Related scam messages you can check
Related scam-type hubs
Related red flags
Emergency guides
Frequently asked questions
How do I avoid payment redirection?
Confirm any change of bank details with a known contact by phone before paying - never trust the email alone.