Report a scam in Philippines

Use the official channels below. If you are in immediate danger, contact local emergency services first.

Emergency number: 911 - for immediate danger only.

PNP Anti-Cybercrime Group
Verified official source

Report cybercrime to the Philippine National Police.

Source type: cyber agency · Verified 2026-06-03 · Last checked 2026-06-03
https://acg.pnp.gov.ph
NBI Cybercrime Division
Verified official source

Report cybercrime to the National Bureau of Investigation.

Source type: cyber agency · Verified 2026-06-03 · Last checked 2026-06-03
https://nbi.gov.ph
DTI Consumer Protection
Verified official source

Department of Trade and Industry consumer complaints.

Source type: consumer protection · Verified 2026-06-03 · Last checked 2026-06-03
https://www.dti.gov.ph
National Privacy Commission
Verified official source

Report misuse of personal data.

Source type: government · Verified 2026-06-03 · Last checked 2026-06-03
https://www.privacy.gov.ph

Report scam texts: Report scam SMS to your telco and the NTC; forward to 7726 where supported.

Report phishing email: Report phishing to the impersonated organisation and the PNP-ACG.

If money is involved: Call your bank hotline immediately to freeze accounts; report to BSP if needed.

Police advice: Call 911 in an emergency; report cybercrime to the PNP-ACG or NBI.

Evidence to save:

Save screenshots, sender numbers or emails, transaction references, and any links - without reopening them.

What not to do:

Do not pay 'recovery' fees, do not share more codes or details, and do not act on follow-up 'fraud team' messages.

Beware of recovery scams: no official body charges an upfront private fee to recover lost money.

How to report in Philippines

Online scams & fraud: use the fraud or consumer-protection authority above. Describe what happened and include your evidence (screenshots, dates, amounts, references).

Cybercrime (hacking, account takeover): file with the national cybercrime portal or police cyber unit listed above.

Scam texts & calls: Report scam SMS to your telco and the NTC; forward to 7726 where supported.

Bank & payment scams: Call your bank hotline immediately to freeze accounts; report to BSP if needed.

If you sent money: contact your bank or payment provider right away, save all evidence, and report to the authority above. The faster you act, the better the chance of recovery.

If you shared ID or KYC documents: watch for identity theft, consider a credit freeze or fraud alert where available, and follow the shared-ID recovery guide.

Stay safe while reporting

Do not use phone numbers or links from the suspicious message.
Search for official authorities independently and type the address yourself.
Report quickly if money was sent or ID documents were shared.

Common scams in Philippines

GCash/Maya and OTP scams
Bank and text (smishing) scams
Job and task scams
Investment and romance scams

Not sure if a message is a scam?

Check it first to see the red flags and what to do.

Check a message

Helpful next steps

Learn the red flags

Common scam types

Check & learn

Frequently asked questions

How do I report a scam in Philippines?

Use the official authorities listed on this page. If money is involved, contact your bank first, then file a report with the fraud or cybercrime authority.

Can I get my money back?

Sometimes, if you act quickly through your bank. Be cautious of anyone promising guaranteed recovery for an upfront fee - that is a recovery scam.

Last reviewed: 2026-06-03. Always confirm links on the official site.

Found an outdated official link? Tell us so we can review it.