Report a scam in Malaysia

Use the official channels below. If you are in immediate danger, contact local emergency services first.

Emergency number: 999 - for immediate danger only.

Semak Mule / NSRC
Verified official source

Check suspicious accounts and report scams (call 997 for the NSRC).

Source type: other · Verified 2026-06-03 · Last checked 2026-06-03
https://semakmule.rmp.gov.my
CyberSecurity Malaysia – Cyber999
Verified official source

Report cyber incidents to Cyber999.

Source type: cyber agency · Verified 2026-06-03 · Last checked 2026-06-03
https://www.mycert.org.my
Ministry of Domestic Trade (KPDN)
Verified official source

Consumer protection complaints.

Source type: government · Verified 2026-06-03 · Last checked 2026-06-03
https://www.kpdn.gov.my
No dedicated official resource found
No dedicated official resource found

Use local police, national cybercrime reporting, or your bank/payment provider for urgent fraud support.

Source type: unavailable · Last checked 2026-06-03

Report scam texts: Report scam SMS to your telco and via Semak Mule.

Report phishing email: Report phishing to MyCERT and the impersonated organisation.

If money is involved: Call the National Scam Response Centre at 997 and your bank immediately.

Police advice: Call 999 in an emergency; report scams to the NSRC (997) or PDRM.

Evidence to save:

Save screenshots, sender numbers or emails, transaction references, and any links - without reopening them.

What not to do:

Do not pay 'recovery' fees, do not share more codes or details, and do not act on follow-up 'fraud team' messages.

Beware of recovery scams: no official body charges an upfront private fee to recover lost money.

How to report in Malaysia

Online scams & fraud: use the fraud or consumer-protection authority above. Describe what happened and include your evidence (screenshots, dates, amounts, references).

Cybercrime (hacking, account takeover): file with the national cybercrime portal or police cyber unit listed above.

Scam texts & calls: Report scam SMS to your telco and via Semak Mule.

Bank & payment scams: Call the National Scam Response Centre at 997 and your bank immediately.

If you sent money: contact your bank or payment provider right away, save all evidence, and report to the authority above. The faster you act, the better the chance of recovery.

If you shared ID or KYC documents: watch for identity theft, consider a credit freeze or fraud alert where available, and follow the shared-ID recovery guide.

Stay safe while reporting

Do not use phone numbers or links from the suspicious message.
Search for official authorities independently and type the address yourself.
Report quickly if money was sent or ID documents were shared.

Common scams in Malaysia

Bank and OTP phishing
Macau/parcel impersonation scams
Job and investment scams
Loan and prize scams

Not sure if a message is a scam?

Check it first to see the red flags and what to do.

Check a message

Helpful next steps

Learn the red flags

Common scam types

Check & learn

Frequently asked questions

How do I report a scam in Malaysia?

Use the official authorities listed on this page. If money is involved, contact your bank first, then file a report with the fraud or cybercrime authority.

Can I get my money back?

Sometimes, if you act quickly through your bank. Be cautious of anyone promising guaranteed recovery for an upfront fee - that is a recovery scam.

Last reviewed: 2026-06-03. Always confirm links on the official site.

Found an outdated official link? Tell us so we can review it.