Report a scam in France

Use the official channels below. If you are in immediate danger, contact local emergency services first.

Emergency number: 112 - for immediate danger only.

Cybermalveillance.gouv.fr
Verified official source

Government assistance for victims of cyber malice.

Source type: cyber agency · Verified 2026-06-03 · Last checked 2026-06-03
https://www.cybermalveillance.gouv.fr
THESEE / service-public.fr
Verified official source

Online complaint for online fraud (THESEE).

Source type: government · Verified 2026-06-03 · Last checked 2026-06-03
https://www.service-public.fr
DGCCRF / SignalConso
Verified official source

Report consumer problems and scams.

Source type: other · Verified 2026-06-03 · Last checked 2026-06-03
https://signal.conso.gouv.fr
Cybermalveillance.gouv.fr
Verified official source

Help with identity theft (usurpation d'identité).

Source type: cyber agency · Verified 2026-06-03 · Last checked 2026-06-03
https://www.cybermalveillance.gouv.fr

Report scam texts: Forward scam SMS to 33700.

Report phishing email: Report phishing at signal-spam.fr and Cybermalveillance.

If money is involved: Contact your bank immediately; oppose the card and any transactions.

Police advice: Call 112 or 17 in an emergency; file a complaint (porter plainte) for fraud.

Evidence to save:

Save screenshots, sender numbers or emails, transaction references, and any links - without reopening them.

What not to do:

Do not pay 'recovery' fees, do not share more codes or details, and do not act on follow-up 'fraud team' messages.

Beware of recovery scams: no official body charges an upfront private fee to recover lost money.

How to report in France

Online scams & fraud: use the fraud or consumer-protection authority above. Describe what happened and include your evidence (screenshots, dates, amounts, references).

Cybercrime (hacking, account takeover): file with the national cybercrime portal or police cyber unit listed above.

Scam texts & calls: Forward scam SMS to 33700.

Bank & payment scams: Contact your bank immediately; oppose the card and any transactions.

If you sent money: contact your bank or payment provider right away, save all evidence, and report to the authority above. The faster you act, the better the chance of recovery.

If you shared ID or KYC documents: watch for identity theft, consider a credit freeze or fraud alert where available, and follow the shared-ID recovery guide.

Stay safe while reporting

Do not use phone numbers or links from the suspicious message.
Search for official authorities independently and type the address yourself.
Report quickly if money was sent or ID documents were shared.

Common scams in France

Bank and CPF/government scams
Delivery (Colissimo) and toll scams
Fake support and refund scams
Investment and romance scams

Not sure if a message is a scam?

Check it first to see the red flags and what to do.

Check a message

Helpful next steps

Learn the red flags

Common scam types

Check & learn

Frequently asked questions

How do I report a scam in France?

Use the official authorities listed on this page. If money is involved, contact your bank first, then file a report with the fraud or cybercrime authority.

Can I get my money back?

Sometimes, if you act quickly through your bank. Be cautious of anyone promising guaranteed recovery for an upfront fee - that is a recovery scam.

Last reviewed: 2026-06-03. Always confirm links on the official site.

Found an outdated official link? Tell us so we can review it.