Amazon impersonation scams

What this scam usually looks like

A message claims there is an order problem, a locked Amazon account, a prize, or a refund waiting, and links to a fake login or payment page.

What the real Amazon will never ask for

Your password or one-time code by message
Card details via an 'order problem' link
Payment via gift cards

Common fake message patterns

Sanitised examples - placeholders only, never real links or data.

Example only: Amazon: suspicious order detected - verify your account: [fake-link removed]

Example only: Your Prime payment failed - update card here: [fake-link removed]

Common red flags

Unexpected order confirmations for things you did not buy
A link to 'verify' or 'unlock' your Amazon account
Requests for card details to release a refund
Prize or gift-card offers in Amazon's name
Look-alike domains that include extra words around 'Amazon'

How to verify safely

Open the official Amazon app and check Your Orders directly.
Never pay or confirm card details to receive a refund.
Report suspicious messages to Amazon through the app.
Type the official address yourself rather than tapping links.

What not to do

Do not click links in unexpected Amazon messages.
Do not share passwords, OTPs, or card details prompted by an Amazon message.
Do not call phone numbers contained in the message.

If you already clicked or paid

If you entered details on a fake Amazon page or paid, act fast: change your password from a trusted device, enable two-factor authentication, and contact Amazon and (if money or card details were involved) your bank through official channels.

See the step-by-step recovery guides and your country's reporting options.

Got a message like this?

Paste it into the checker to see the specific red flags and what to do next.

Check a message

PhishingPhishing is when a scammer pretends to be a trusted person or organisation to trick you into revealing passwords, codes, or financial details, or into clicking a malicious link.Refund scamA scammer claims you are owed a refund to gain access to your device or bank and then steal money.Brand impersonationScammers copy a trusted brand's name, look, and tone to make fake messages seem real.

Official Amazon security & reporting

Amazon - report suspicious communications Needs manual review

Amazon guidance to identify and report phishing.

Source type: corporate · Last checked 2026-06-05
https://www.amazon.com/gp/help/customer/display.html?nodeId=15835501

Related Amazon scam messages you can check

Is this Amazon package delivery problem text a scam?

Related scam-type hubs

Related platforms

Report in your country

Related red flags

Sources

Official Amazon security pagesInformational

External sites open in a new tab and are not controlled by this website. We link to them for reference and do not endorse or guarantee their content. Always confirm you are on the official domain before acting.

Frequently asked questions

How do I know if an Amazon message is real?

Do not judge by how official it looks. Open the genuine Amazon app or type the official website yourself and check there. Never use links or phone numbers from the message.

Is this website affiliated with Amazon?

No. This page is educational only and is not affiliated with, endorsed by, or sponsored by Amazon. The Amazon name is used only to explain common impersonation scams.

What should I do if I already entered details on a fake Amazon page?

Change your password from a trusted device, turn on two-factor authentication, and contact Amazon through official channels. If card or bank details were shared, contact your bank immediately.

Reviewed by the ScamMessageChecker.com editorial team. Last reviewed 2026-06-01. Spotted something out of date? Tell us so we can review it. See how we assess scam risk.