Instagram account recovery scam
Quick answer
A scammer offers to 'help recover' or 'verify' your Instagram, or impersonates support, to steal your login.
- Use Instagram's in-app help and security settings only.
What it is
A scammer offers to 'help recover' or 'verify' your Instagram, or impersonates support, to steal your login.
How it works
A message or fake support account asks for your password or a code, or links to a fake login page.
Red flags to watch for
- Offers to verify or recover your account
- Requests for your password or code
- A link to log in or appeal
Example
A DM offers to verify your account if you confirm your login details. This is risky because it is designed to take over your account.
What not to do
- Do not share your password or code
- Do not log in via DM links
The safe next step
Use Instagram's in-app help and security settings only.
Often seen on: Instagram DM, Email.
Commonly targets: Instagram users, Creators.
How to verify safely
- Do not use links, phone numbers, QR codes, or email addresses from the suspicious message.
- Open the official app or website yourself - type the address manually.
- Call a contact you have saved, or the number printed on your bank card.
- If you are threatened or in immediate danger, contact local emergency services or police.
How to report it
Report the account to Instagram.
Find official links for your country in the scam reporting directory.
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Frequently asked questions
What is an instagram account recovery scam?
A scammer offers to 'help recover' or 'verify' your Instagram, or impersonates support, to steal your login.
How can I avoid an instagram account recovery scam?
Use Instagram's in-app help and security settings only.
What should I do if I have already been affected?
Contact your bank or the relevant provider through official channels, change any exposed passwords from a trusted device, and save evidence. See our recovery guides, and be wary of recovery scams that promise to get your money back for a fee.