What to Do After You Receive a Scam Message
Last updated: 2026-06-01
Getting a scam message is not your fault, and acting calmly limits any harm. What to do next depends on whether you only read it, clicked a link, or shared something.
Common red flags
- The message pressures you to act fast or keep a secret
- It asks for money, codes, logins, or card details
- It contains links or attachments you did not expect
- The sender or domain does not match the real organisation
Safe next steps
- If you only read it: block, report, and delete
- If you clicked: do not enter details; change any password you typed
- If you paid or shared details: contact your bank and provider now
- Save evidence such as screenshots and sender details before deleting
What not to do
- Reply to 'test' the sender
- Click links to 'see what happens'
- Pay any fee to recover money already lost
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Frequently asked questions
Is this kind of message always a scam?
Not always, but the warning signs above mean you should stop and verify through official channels before doing anything. When several signs appear together, treat it as a scam.
What should I do if I already responded?
If you shared details or paid, act quickly: contact your bank or the relevant provider through official channels, change any passwords you entered, and save evidence. See our recovery guides.
Educational guidance only, not legal or financial advice. Examples are paraphrased and simplified.